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    FAQs

    infoProduct Info

    Every nail is hand-painted by professionals for a luxurious, salon-quality look. No machine prints, no fake shine—just trendy, Instagram-worthy designs!

    Absolutely! With careful removal and cleaning, you can reuse them for multiple applications.

    Our press-on nails are designed to last up to 2 weeks with proper application. They’re durable, stay secure, and won’t pop off easily!

    Not at all. We use a non-damaging gel adhesive that keeps your nails safe and healthy while still providing a secure fit.

    Absolutely! Whether it’s a wedding, party, or everyday wear, our nails are perfect for any occasion.

    While we don’t offer custom designs, we take inspiration from our community. Follow us on social media to vote on future collections!

    straightenSizing & Application

    We offer four size options, and our detailed size guide will help you find your perfect fit. Still not sure? Don’t worry—we offer a one-time complimentary size exchange!

    Each set comes with a complete tool kit and step-by-step instructions. It’s quick and easy—salon-quality nails in under 10 minutes!

    local_shippingShipping & Returns

    Yes! Checkout our Return Policy for more details.

    How long does it take to process an order?

    Please allow 1-3 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible, but we are a small team and we're not perfect. If you have questions about your order processing, please reach out to us at hello@pinkiepromisenails.com

    How long does shipping take?

    Currently, we only ship to locations within the United States. Shipping times depend on your location. We offer different shipping options depending on destination (some additional charges may apply).

    Currently we only ship within US & Canada, but we’re working on it! Stay tuned for updates.

    Each set is quality-checked before it’s shipped, but if you encounter any issues, just reach out to us. We’ll make it right!

    live_help

    Didn't find your answer?

    Our customer service will be happy to help you: hello@pinkiepromisenails.com