At Pinkie Promise, we want to ensure you find the perfect fit. We understand that choosing the right size can be challenging, so we offer a one-time size exchange to help you get it just right.

One-Time Size Exchange Policy:

1. Eligibility:

This policy applies to all Wearable Nails products purchased from Pinkie Promise Nails.Items must be in their original condition, unworn, and with all tags attached.

 

 

 

 

2. Exchange Process: To initiate an exchange, please contact our Customer Service team at hello@pinkiepromisenails.com within 7 days of receiving your order. Provide your order number and the new size you need. Our team will guide you through the return process and provide you with a prepaid return shipping label.
3. Shipping: Once you receive the prepaid return shipping label, please package the item securely and send it back to us. We will cover the shipping cost for the first exchange. 
4. Processing Time: 
Once we receive the returned item, we will process the exchange within 2-3 business days. We will send you a confirmation email once your new size has been shipped.
 5. Conditions: This one-time size exchange policy is valid for one exchange per item. Items marked as final sale or clearance are not eligible for exchanges.