At Pinkie Promise Nails, we just want you to love our products as much as we do! But if, for any reason, you’re not completely satisfied with your purchase, we “pinkie promise” you can love it or leave it.

Complimentary Size Exchange
If your nails don’t fit just right, we offer a one-time complimentary size exchange within 30 days of receipt. Simply contact our customer service team to arrange an exchange, and we’ll make sure you get the perfect fit.

Returns
We’re happy to accept returns within 30 days of receipt. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase.

How to Request a Return or Exchange
To initiate a return or exchange, please contact us at hello@pinkiepromisenails.com with your order number that is eligible for return/exchange for authorization. For U.S. orders, return is free. All returns and exchanges must be processed by us before sending merchandise back. 

Refunds
Once we receive and inspect your returned item, we’ll process your refund to the original payment method within 7-10 business days. Shipping fees are non-refundable.

Contact Us
For any questions about returns or exchanges, please reach out to us at hello@pinkiepromisenails.com. We’re here to help you love your nails as much as we do!